CÔTE À CÔTE
Q&A
How do I get in touch with CÔTE À CÔTE? __________________________________ For record keeping, the restaurant only accepts SMS to 0919-330-398, We apologize for the inconvenience.
How do I make a reservation? __________________________________ 1. The restaurant only accepts reservation from our online system. Please link our reservation link at our CÔTE À CÔTE website: www.coteacote.tw If the reservation is fully booked, we have a waiting list in our booking system, or select other available dates. We do not take reservations through any social media platforms. 2. Our reservations are available only to 30 days in advance and will be open for booking at 10:00 AM. The restaurant is closed on Monday and Tuesday.
What if I am running late to my reservation? __________________________________ Please contact us with SMS: 0919-330-398, we will reply as soon as possible.
Does take CÔTE À CÔTE take credit cards? __________________________________ The restaurant only accepts cash, We apologize for the inconvenience.
Will my credit card be charged a deposit when I complete my reservation? __________________________________ CÔTE À CÔTE does not charge a deposit when you complete the reservations. Only for no shows or cancellations 5 days before the reservation date, you will be charged $1000 per person.
How do I change my reservation date, time or party size? __________________________________ Once the reservation is complete, the date, time and party size cannot be modified. If you wish to do so, please cancel your reservation and make a new reservation. If you have any special issues regarding your reservation, please contact us with email or SMS. info@coteacote.tw 0919-330-398
How do I cancel the reservation? __________________________________ 1.The last refundable cancellation date is 5 days prior to the dining date (not including the dining day itself). For cancellations within 5 days of the dining date (including the dining day itself), you will be charged a $1000 per person deposit. 2. If you wish to cancel, please click on the “Cancel reservation” in your reservation SMS. 3. If you have any special issues regarding your reservation, please contact us with email or SMS. info@coteacote.tw 0919-330-398 The cancellation is not complete until you have received a message from us.
How many people can make a reservation? __________________________________ The restaurant only accepts a 2-6 people reservation. For private events please contact us with email or SMS. info@coteacote.tw 0919-330-398 We will reply as soon as possible.
Are there any dress codes? __________________________________ Smart casual dress code is required, gentlemen with sandals or any open-toe footwear are not allowed.
Can I bring babies or children? __________________________________ We welcome babies and children, please inform us in advance if a baby chair is required. The minimum charge does not apply to children below the age of 3 or that require baby chair.
Does the CÔTE À CÔTE provide parking or valet service? __________________________________ The restaurant does not provide parking and valet service. There is public parking at Toucheng Farmer’s Association and Toucheng Train Station. Both locations are about five minutes walking distance to the restaurant.
Can I bring pets? __________________________________ We do not allow pets other than guide dogs on all restaurant premises.
How often is the menu updated? __________________________________ Our menu will update daily in regards to local ingredient availability.
Does CÔTE À CÔTE provide customized meals? __________________________________ We do not provide food items outside the the menu, this includes vegetarian requirements.
What if my question is not answered in the Q&A? __________________________________ Please contact us with email or SMS. info@coteacote.tw 0919-330-398 We will reply as soon as possible.